Just this last week I witnessed numerous situations where people were frustrated, disappointed and angry, myself included. In each encounter the upset person felt unheard or unappreciated or discounted. It left me thinking how a little bit of listening or empathy could go along way to help these situations.
Here are a few of these situations:
A young friend of mine has a new boss who is highly transactional, and my friend is highly relational. He now feels insignificant, as if his opinion and work don’t matter.
My four-month-old granddaughter cried out, which